The TQUK EPA Team are always hard at work applying for new Apprenticeship Standards, and we’ve now been approved to deliver EPA for five more! The TQUK EPA Digital Marketer, Sales Executive, Learning Mentor, Assessor/Coach and Learning and Skills Teacher Apprenticeship Standards are now all on our books.

Do any of these TQUK EPA Apprenticeship Standards pique your interest? Get all the details below!

Digital Marketer

Apprentice doing digital marketing on a laptop

All companies need an online presence, and offering a Digital Marketer Apprenticeship is a great place to start.

Digital Marketers define, design, build and implement digital campaigns across a variety of online and social media platforms to drive customer acquisition, engagement and retention. They will usually work as part of a team and report to a Digital Marketing Manager, Marketing Manager or IT Manager.

Apprentices must achieve one internationally recognised vendor or professional qualification in order to complete the Digital Marketer Apprenticeship.

The End-Point Assessment components for the Digital Marketer Apprenticeship include:

  • Summative Portfolio
  • Synoptic Project
  • Employer Reference
  • Interview

Sales Executive

Apprentice conducting sales activities on a laptop

Need to drive up your organisation’s revenue? A Sales Executive is just what you need!

A Sales Executive works in B2B or B2C markets to sell a specific product line or service. They plan sales activities, oversee deals from start to finish and manage sales within their organisation. They are in charge of retaining and growing a number of existing customer accounts and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close.

The End-Point Assessment components for the Sales Executive Apprenticeship include:

  • Work Based Project
  • Presentation (including sales pitch, with questions and answers)
  • Professional Discussion (supported by Portfolio of Evidence)

Learning Mentor

A mentor teaching in front of a whiteboard

Mentoring is the key to professional development. Without it, people would find it much more difficult to get to where they want to go.

A Learning Mentor supports learners of all ages and levels to develop within a new role.  These learners may be apprentices, trainees, new recruits or in any vocational learning environment. A Learning Mentor will have sector-specific experience and qualifications, as determined by their employer or professional body, which they use to guide and advise those who are less experienced.

The End-Point Assessment components for the Learning Mentor Apprenticeship include:

  • Learning Mentor Observations
  • Professional Discussion (with accompanying Showcase project)

Assessor/Coach

Two assessors talking over a laptop

An Assessor/Coach uses up-to-date professional knowledge and skills to support vocational and professional development across the formal Education and Training Sector as well as in any employer setting. They may coach and assess apprentices, trainees or new recruits (ranging from young entrants to new CEOs) commensurate with their own level of experience and qualifications.

Assessor/Coaches teach and assess vocational learners, usually on a one-to-one basis, in a range of learning environments.  Coaching skills involve complex communication techniques used to actively listen, provide feedback and engage learners in planning their individualised learning programme. These skills are also integral to assessing learners’ competence in-relation to work-related/industry standards and life skills.

The End-Point Assessment components for the Assessor/Coach Apprenticeship include:

  • Assessor Coach Observations
  • Professional Discussion (with accompanying Showcase project)

Learning and Skills Teacher

Learnign and Skills Teacher completing her TQUK Apprenticeship Standard

A Learning and Skills Teacher (LST) will be specialised in a certain vocational or subject field and will also have trained as a teacher.  The LST role is pivotal to the success of traineeship and apprenticeship programmes in delivering effective vocational education and training that meets both learners’ and employers’ needs.

Learning and Skills Teachers teach young people and adults within all parts of the education and training sector, including work-based/independent training provision; further, adult and higher education; offender-learning; and within the voluntary sector.

The End-Point Assessment components for Learning and Skills Teacher apprenticeships include:

  • Professional Discussion (Thematic Case Study and Online Presentation)
  • Teaching Observations

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To keep up to date with the latest news about TQUK EPA and our new Apprenticeship Standards, return to our blog or follow us on TwitterFacebook and Instagram.

See you around The Hive!

 

We get a lot of questions about the Adult Care Worker EPA.

After all, the Adult Care Worker standard is by far one of the most popular apprenticeships in the UK. The shortage of skilled workers in adult care and other healthcare sectors makes a subsidised apprenticeship program all the more attractive. Hospitals, care homes, day centres and other employers are jumping on the opportunity.

If your Adult Care Worker apprentices are about to go through EPA, this blog will take you through all of the assessment activities that this standard entails to help you ensure that it goes as smoothly as possible.

Situational Judgement Test

adult care worker epa situational judgement test

First up, knowledge. This is the assessment activity that will primarily assess your apprentice’s knowledge against all of the standards set out in the Apprenticeship Standard. Your apprentice should ideally be reviewing the Apprenticeship Standard regularly to make sure they’re fulfilling all of the required standards.

The Situational Judgement Test is a multiple choice question test containing 60 questions. These questions are drawn from a question bank created by TQUK EPA and are specifically designed to address all knowledge standards. The test will primarily focus on higher-order competencies.

The questions asked are situational in nature – that is, they will present scenarios based on real-life work-based activities to which the apprentice will have to provide an in-depth answer or solution.

The grade for the Situational Judgement Test is determined based on the following thresholds:

  • Pass: 40-49 correct answers
  • Merit: 50-55 correct answers
  • Distinction: 55+ correct answers

In order to help your apprentice achieve the best possible result in their Situational Judgement Test, here are some things you can do to help them along the way:
Top Tips

  • Do a mock test: In order to familiarise your apprentice with the format of the Situational Judgement Test, your apprentice can take a mock test. This test will include questions created by TQUK designed to be similar to the questions that your apprentice will encounter in their real Test. Doing the mock test will give your apprentice a sense of what the test criteria will be, the format and the types of questions they will be asked. Get in touch with TQUK if you’d like to do a mock test.
  • Review knowledge standards with your apprentice: Check out the full Adult Care Worker Apprenticeship Standard to see all of the knowledge standards included. You might be able to provide some insight into the standard that your apprentice may find valuable.
  • Help your apprentice relax: Not everyone is great at sit-down tests. Nerves can take over and your apprentice may not perform at their very best. Here are some tips to help your Adult Care Worker get in the right frame of mind for their EPA.
  • Get the time and date right: The test might take place on your premises, or it may take place at a registered TQUK test centre. Either way, make sure your apprentice knows where to go and what to do.
  • Get a paper exam if needed: Although most Situational Judgement Tests will be completed online, paper exams can be provided to those who need them.


Professional Discussion

adult care worker epa professional discussion

Once the Situational Judgement Test has been achieved, your Adult Care Worker will move on to the second half of their EPA: the Professional Discussion. This is where your apprentice’s skills and behaviours will be assessed, along with some bits and pieces of knowledge here and there.

The Professional Discussion is a structured discussion between the apprentice and the End-Point Assessor. It will last approximately 45 minutes.

The Discussion addresses many areas of the apprentice’s prior learning and experience during the apprenticeship. During the assessment, the End-point Assessor will ask the apprentice a series of standardised questions. These questions are developed by TQUK and are designed to address the skills and behaviours outlined in the Apprenticeship Standard. The answers the apprentice provides should be supported by self-assessments, supporting evidence and testimonies from service users, which they will bring to the Discussion.

The grading criteria used by TQUK will also be freely available to all parties so that employers and apprentices can prepare for the assessment. Please contact TQUK EPA if you have any questions about the Professional Discussion.

Top Tips

  • Do a mock discussion: Doing a mock Professional Discussion with your apprentice will help prepare them for the format of the assessment and will give them a better idea of the questions. Please contact TQUK EPA for further guidance on how to conduct a mock discussion.
  • Review all ACW terminology: The adult care sector has a lot of terminology and jargon. Be sure to review commonly-used terms so that your apprentice is using them correctly. After all, it’s vital that your apprentice demonstrates that they know what they’re talking about!
  • Get reasonable adjustments made: Your apprentice might need to have adjustments made to the assessment, for instance, if they have any disabilities. Be sure to anticipate whatever needs they may have.
  • Seek guidance from the End-Point Assessor: The End-Point Assessor is there to help you and the apprentice, and will provide whatever guidance and information they can supply about the EPA.


Grading

The final grade for the apprentice will be determined based on the following table.

Professional Discussion
Pass Merit Distinction
Situational Judgement Test Pass  Pass  Merit Merit
Merit Pass Merit Distinction
Distinction Merit Merit  Distinction

 

 

 

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And that’s all! We hope this gives you a better idea of what’s involved in the Adult Care Worker EPA and what you and your apprentice can do to prepare.

To keep up to date with the latest EPA news, return to our blog, or follow us on TwitterFacebookLinkedIn and Instagram.

See you around The Hive!

Ramadan is one of the largest religious observations in the world and will begin this Sunday, May 5. This holy month will be celebrated by 1.8 billion Muslims all over the world and approximately 2.5 million Muslims over the UK.

As a result, many restaurants across the UK are set to offer special Ramadan menus. Challenging your staff to add Ramadan-themed dishes will be a great way to test their creativity, particularly for your hospitality apprentices.

What is Ramadan?

The holy month of Ramadan will begin this Sunday, May 5, and end on Tuesday, June 4, culminating in the spiritual festival of Eid al-Fitr. Ramadan is the ninth month of the Islamic calendar and is observed by undertaking several activities, including:

  • Sawm (fasting)
  • Zakat and Sadaqah (almsgiving)
  • Taraweeh prayer (Sunni Muslims)
  • Commemorating Nights of al-Qadr (Shia and Sunni Muslims)
  • Reading the Qu’ran
  • Abstaining from all bad deeds and staying humble

The month commemorates the first revelation of the Qu’ran to the Prophet Mohammed, and its annual observance is regarded as one of the Five Pillars of Islam.

Fasting

The act of fasting during Ramadan is meant to redirect an individual’s attention away from worldly distractions in order to focus on the maintenance of the soul. Fasting also allows people to practice discipline and self-restraint.

Fasting doesn’t apply to everyone, though. Children who have not yet reached puberty, people with illnesses and disabilities are exempt, as are people who are travelling and pregnant. Those who are unable to fast can make it up on later days.

The fast takes place between two events of each day: Suhoor and Iftar.

Suhoor is the day’s pre-fast meal and is consumed before dawn. It is usually done around 4:00 AM and followed by the Fajr prayer. After Suhoor no food should be consumed before sunset when Iftar, the main meal, is served.

So, to give some inspiration to your staff and apprentices to include some spectacular Ramadan recipes to your menus, here are a few dishes from allrecipes.com that they can cook for the holy month:

Suhoor

If your restaurant has an early start, or if your employees are observing Ramadan, you might want to consider whipping up a quick and nutritious Suhoor meal. Suhoor should be small, straightforward yet hearty enough to keep people going until sunset. The recipe below is also something you can sling to busy commuters who need an extra hit of food before the sun cracks into the sky.

Egyptian Feta Cheese Omelette Roll

Ingredients

  • 4 eggs
  • ½ tsp black pepper
  • Tbs crumbled feta cheese
  • 1 tsp milk
  • 1 tbs vegetable oil

In a bowl, beat the eggs and pepper together. In another bowl combine the cheese and milk.

Heat the oil in a large non-stick skillet over medium-high heat. Pour in the eggs, ensuring the bottom of the pan is covered. When the edges appear cooked, place the feta mixture in a line in the centre of the eggs. Using a spatula, fold the eggs over the top and bottom of the cheese.

Serve with sliced cucumbers and Baladi bread.

Iftar

Iftar is the meal that comes after the traditional eating of dates to break the fast and the Maghrib prayer, all of which occur after sunset.

The time Iftar occurs depends on where in the world you are. The fast can last a long time on some days, with the sun going down at 9:13 PM on June 3rd, the second-last day of Ramadan. Check out this timetable by the East London Mosque for Iftar times in the UK.

After sunset prayers, Muslims are free to eat a big feast. While many people prefer to eat at home, some groups and families make a night of it and go out.

Here are some cool recipe ideas to keep in mind to serve for Ishtar.

Turkish Fish Stew

This is a non-traditional variant of fish stew that blends various Mediterranean influences. It’s tasty, aromatic and filling. What more could you want?

Ingredients

  • 3 cups water
  • 1 ½ cups dry couscous
  • 2 tbs olive oil
  • 1 small white onion, chopped
  • 1 green bell pepper, chopped
  • 2 cloves of garlic, minced
  • 1 cup marinated artichoke hearts
  • 2 tsp capers
  • 12 small green olives
  • 1 can chopped stewed tomatoes
  • 2 tablespoons white wine
  • 1 tbs lemon juice
  • 1 cup water
  • 2 tsp sumac powder
  • 1 ½ tsp crushed red pepper flakes
  • 1 tsp dried basil
  • 1 tsp cumin
  • 1 tsp minced ginger
  • Black pepper to taste
  • 1 pound tilapia fillets, cut into chunks

In a medium saucepan, bring 3 cups of water to a boil and stir in the couscous. Remove from heat, cover and let sit.

Heat the olive oil in a skillet over medium heat, and sauté the onion and green pepper until tender. Add the garlic and cook for 2 minutes. Add the artichoke hearts, capers and olives. Stir in the tomatoes, wine, lemon juice and 1 cup water. Season with sumac powder, red pepper, basil, cumin, ginger and pepper.

Bring the mixture to a boil and add the fish. Reduce heat and simmer until the fish is easily flaked with a fork. Serve with couscous.

Duck Fesenjan

This recipe uses duck legs instead of the traditional chicken while maintaining the classic ingredients of pomegranate molasses and ground walnuts. Tailor it to the tastes of your guests.

Ingredients

  • 8 duck legs
  • Salt and pepper
  • 2 tbs vegetable oil
  • 60ml water
  • 3 tbs olive oil
  • 300g diced onion
  • 1 tsp ground turmeric
  • ½ tsp ground cinnamon
  • 1/8 tsp ground nutmeg
  • 1420ml chicken stock
  • 160ml pomegranate molasses
  • 60ml honey
  • 360g walnut halves

Season duck legs all over with salt and black pepper.

Heat vegetable oil in a large pan over high heat. Lay in duck legs. Fry until golden brown on all sides. Transfer the legs to a plate and remove the fat from the pan to use later.

Pour water into the pan and bring to the boil while scraping the browned bits of food off of the bottom of the pan with a wooden spoon. Remove from the heat.

Heat 2 tablespoons duck fat and olive oil in a heavy casserole pot over medium heat. Cook and stir in onion until golden brown. Add turmeric, cinnamon and nutmeg; cook and stir until fragrant.

Add chicken stock, pomegranate molasses, honey and reserved sauce from the pan into the onion and spice mixture in the casserole pot. Bring to a simmer.

Grind walnuts to a fine powder in a food processor.

Cook and stir walnuts in a pan over medium heat until fragrant. Stir ground walnuts into the casserole pot. Add the browned duck legs. Reduce heat and simmer until duck legs are tender, approximately 3 to 4 hours.

Bring stock mixture to the boil. Cook until reduced and desired sauce consistency is reached. Season with salt. Ladle sauce over duck legs.

Lamb Tagine

This one is a classic Moroccan dish, the fragrance of which will quicken the heart of anyone, whether fasting or not. It might take a bit of preparation, and you may need some extra equipment (a tagine pot) for optimal results, but if you have the means, it’s worth your while!

  • 3 tbs olive oil
  • 1kg diced lamb
  • 2 tsp paprika
  • ¼ tsp ground turmeric
  • ½ tsp ground cumin
  • ¼ tsp cayenne pepper
  • 1 tsp ground cinnamon
  • ¼ ground cloves
  • ½ tsp ground cardamom
  • 1 tsp salt
  • ½ tsp ground ginger
  • 1 pinch saffron
  • ¾ tsp ground coriander
  • 2 medium onions, halved and cut into wedges
  • 5 carrots, quartered and sliced lengthways
  • 3 cloves garlic, minced
  • 1 tbs grated ginger
  • 1 lemon zested
  • 400ml chicken stock
  • 1 tbs tomato puree
  • 1 tbs honey

Toss lamb with 2 tablespoons of the olive oil, and set aside. In a large resealable bag, toss paprika, turmeric, cumin, cayenne, cinnamon, cloves, cardamom, salt, ginger, saffron and coriander. Add the lamb to the bag, and toss to coat well. Refrigerate at least 8 hours, preferably overnight.

Heat 1 tablespoon of olive oil in a large, heavy-bottomed pot over medium-high heat. Add 1/3 of the lamb, and brown well. Remove to a plate, and repeat with remaining lamb. Add onions and carrots to the pot and cook for 5 minutes. Stir in the fresh garlic and root ginger. Continue cooking for an additional 5 minutes.

Return the lamb to the pot and stir in the lemon zest, chicken stock, tomato puree and honey. Bring to the boil, then reduce heat to low, cover and simmer for 1 1/2 to 2 hours, stirring occasionally, until the meat is tender.

Rose petal pound cake

This traditional pound cake comes with a twist by using rose water, which you can find at most import shops or large supermarkets. In a pinch, you can also substitute the rose water for orange water. It will make a fragrant and delicious finish to a meal.

Ingredients

  • 2 cups all-purpose flour
  • ½ tsp salt
  • 1 cup butter
  • 1 2/3 cups white sugar
  • 5 eggs
  • 1 tsp almond extract
  • 3 tbs ground almonds
  • 1 tsp rosewater
  • 1 tbs confectioners sugar

Preheat oven to 350 degrees F (175 degrees C). Grease one 9-inch tube pan.

Sift together flour and salt and set aside.

Beat butter in a mixing bowl until light and fluffy. In a separate bowl, beat sugar and eggs together until doubled in volume. The mixture should be thick and lemon-coloured.

Add sifted flour and salt gradually to the egg mixture, mixing until fully combined. Fold in creamed butter and mix thoroughly.

Divide batter into two equal parts. Into one part, add the almond extract and the ground almonds. To the other part, add the rosewater. Spoon the two batters alternately into the prepared pan.

Bake in the preheated oven until a cake tester comes out clean, 50 to 60 minutes. Let the cake cool for 15 minutes; then remove from pan to cool completely. Dust with confectioner’s sugar before serving.

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We hope these recipes inspire you to create the best possible Suhoor and Iftar to make this year’s Ramadan extra special.

To keep up to date with the latest EPA news, return to our blog, or follow us on TwitterFacebookLinkedIn and Instagram.

See you around The Hive!

How TQUK Can Help You

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