IT Technical Salesperson

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An IT Technical Salesperson will specialise in the promotion and sale of technical products and services. They will have a vast amount of knowledge about IT and the specific products and services of the company they work for. They will also be able to promote and upsell in a range of situations.

An IT Technical Salesperson will maintain good relationships with existing clients and will gain repeat business where they can form internal and external customers in the UK and abroad. They must also regularly refresh and update their knowledge of existing and new technologies.

End-Point Assessment Components 

  • Summative Portfolio
  • Synoptic Project
  • Employer Reference
  • Interview

Summative Portfolio

The Portfolio will be produced by the apprentice towards the end of the apprenticeship. In the Portfolio, the apprentice will present evidence from real work projects undertaken during their apprenticeship, demonstrating all the Knowledge, Skills and Behaviours set out in the apprenticeship standard. The Portfolio must also demonstrate that the apprentice has applied their learning in a holistic way. Evidence can include, but is not limited to, performance reports, reflective accounts by the apprentice, expert witness testimony and customer feedback.

Synoptic Project

The Project will present evidence from a business-related project that will demonstrate the apprentice’s Knowledge, Skills and Behaviours, showcasing their competence, understanding of customer requirements, ability to determine suitable conditions for selling and how they work effectively in a team. Each Project will present a typical business task appropriate for the size of the organisation and will be based on the apprentice’s job role. Each Project will also demonstrate the application of Knowledge and Skills to meet the Project’s outcomes, such as the apprentice’s approach to task planning and the application of relevant behaviours. At least half of the Projects will be available to complete online.

Employer Reference

The employer will provide a reference showcasing their views on the quality of the apprentice’s work. A template for the employer’s comments will be provided by the End-Point Assessment Organisation. No grade will be given for this assessment activity.

Interview 

The Interview will be a structured discussion between the apprentice and the Independent Assessor (IA) focusing on the Summative Portfolio and the Synoptic Project, with reference to the Employer Reference, if appropriate. The Interview will offer an opportunity to clarify any of the IA’s questions about the Portfolio and/or Project, explore any comments raised in the employer’s reference, produce judgements about the quality of work and demonstrate further evidence for the IA to make a decision about grading.

More Information 

If you would like to learn more about the IT Technical Salesperson apprenticeship standard, check out our factsheets page or alternatively you can find more information via the Institute for Apprenticeships website.

IT Technical Salesperson Apprenticeship Standard

Duration: Minimum of 12 months
LARS Number: 142
Standard Number: ST0115
Level: 3
Funding Band: 15 (£12,000)
Fee:

TBD

Functional Skills:
  • Level 2 Award in Functional Skills English
  • Level 2 Award in Functional Skills Mathematics
Payment Terms: Training Qualifications UK will invoice for payment at the registration phase (25%) and upon the gateway process (75%). Payment terms 30 days.
Download Factsheet

*25% registration fee is transferrable to a new registration should an apprentice withdraw from the apprenticeship. Upon receipt apprentices, employers and training providers will gain access to the TQUK EPA management suite, our end-point assessment information packs, mock examinations, study tips, revision guides, training logs and self-assessment forms.

**75% fee paid at gateway in non-refundable as we anticipate that once the apprentice has passed through gateway they will be ready to undertake the end-point assessment elements. If the 75% payable upon gateway is not paid within 30 days of invoice we, as the EPAO, will put a hold on any end-point assessment activities being undertaken and any certification processes.

Training Qualifications UK offers one free re-sit per multiple-choice test where included within a standard. Element assessments re-sits will be charged per assessment and standard

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The new apprenticeship standards are designed to improve upon what’s gone before and help with the apprentice’s initial journey into their chosen career, before you know it, they’ll be on the road to success.

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