The End-Point Assessment for the Business Administrator apprenticeship includes a Knowledge Test, a Project Presentation and a Portfolio-Based Interview.

What They Do

Apprentices in the Business Administrator apprenticeship will have a wide set of skills that could give them a prospective place in virtually every sector of work there is, in small and large businesses, in the public and private sectors. A Business Administrator will be able to work on their own or as part of a team developing, implementing, maintaining and improving administrative services. The Skills, Behaviours and Knowledge they attain in their apprenticeship will ultimately direct them upwards towards the responsibilities of management and upper management.

Their job will be to know their department, division and the business inside and out: to support and engage with different parts of the organisation and on occasion interact with internal and external customers. It will be their job, wherever they are, to improve administrative efficiency by working within and across teams and resolving problems when they crop up. Flexibility will be the name of their game: successful apprentices will need to be able to develop a very wide set of skills that will help them in as many situations as possible.

To be a Business Administrator, apprentices must work efficiently, have a positive attitude, have excellent communication skills and adopt a proactive approach to developing skills. They must be decisive, show initiative and problem-solving skills and may even have to develop people management, mentoring and coaching abilities in order to support their team.

End-Point Assessment Components for the Business Administrator Apprenticeship 

• Knowledge Test
• Project Presentation
• Portfolio-Based Interview

Knowledge Test

For the Knowledge Test, the apprentice will undertake a multiple-choice test to last a maximum of 60 minutes and include 50 equally-weighted questions. The Test is to be completed online and requires invigilation.

Project Presentation

The Project Presentation will be a presentation delivered by the apprentice to the End-Point Assessor. The Project will be an original project or a presentation on an improved existing process. The Presentation should last 10-15 minutes with a further 10-15min Q&A session. The Presentation should be completed from the 9th month of the apprenticeship.

Portfolio-Based Interview

The Portfolio-Based Interview will last for 30-40 minutes and will assess the apprentice’s competence, self-reflection, judgement and understanding of their entire apprenticeship. The Portfolio will provide a structure for this conversation and should be submitted to the End-Point Assessment Organisation 1 month before the Interview. The Portfolio will consist of evidence of the apprentice’s understanding of the purpose of the organisation, the value of their role, their ability to produce records or documents and professional Behaviours.

More Information

If you would like to learn more about the Business Administrator Apprenticeship Standard, check out our factsheets page or alternatively you can find more information via the Institute for Apprenticeships website.