Business Administrator

The End-Point Assessment for the Business Administrator apprenticeship includes a Knowledge Test, a Project Presentation and a Portfolio-Based Interview.

What They Do

Apprentices in the Business Administrator apprenticeship will have a wide set of skills that could give them a prospective place in virtually every sector of work there is, in small and large businesses, in the public and private sectors. A Business Administrator will be able to work on their own or as part of a team developing, implementing, maintaining and improving administrative services. The Skills, Behaviours and Knowledge they attain in their apprenticeship will ultimately direct them upwards towards the responsibilities of management and upper management.

Their job will be to know their department, division and the business inside and out: to support and engage with different parts of the organisation and on occasion interact with internal and external customers. It will be their job, wherever they are, to improve administrative efficiency by working within and across teams and resolving problems when they crop up. Flexibility will be the name of their game: successful apprentices will need to be able to develop a very wide set of skills that will help them in as many situations as possible.

To be a Business Administrator, apprentices must work efficiently, have a positive attitude, have excellent communication skills and adopt a proactive approach to developing skills. They must be decisive, show initiative and problem-solving skills and may even have to develop people management, mentoring and coaching abilities in order to support their team.

End-Point Assessment Components for the Business Administrator Apprenticeship 

  • Knowledge Test
  • Project Presentation
  • Portfolio-Based Interview

Knowledge Test

For the Knowledge Test, the apprentice will undertake a multiple-choice test to last a maximum of 60 minutes and include 50 equally-weighted questions. The Test is to be completed online and requires invigilation.

Project Presentation

The Project Presentation will be a presentation delivered by the apprentice to the End-Point Assessor. The Project will be an original project or a presentation on an improved existing process. The Presentation should last 10-15 minutes with a further 10-15min Q&A session. The Presentation should be completed from the 9th month of the apprenticeship.

Portfolio-Based Interview

The Portfolio-Based Interview will last for 30-40 minutes and will assess the apprentice’s competence, self-reflection, judgement and understanding of their entire apprenticeship. The Portfolio will provide a structure for this conversation and should be submitted to the End-Point Assessment Organisation 1 month before the Interview. The Portfolio will consist of evidence of the apprentice’s understanding of the purpose of the organisation, the value of their role, their ability to produce records or documents and professional Behaviours.

More Information

If you would like to learn more about the Business Administrator Apprenticeship Standard, check out our factsheets page or alternatively you can find more information via the Institute for Apprenticeships website.

Business Administrator Apprenticeship Standard

Duration: 12-18 months
Level: 3
Funding Band: 8 (£5,000)

£600 (Remote) £700 (Face-to-Face)

  • Payable at registration: £150
  • Payable at Gateway: £450 (Remote) £550 (Face-to-Face)
Functional Skills:
  • Level 2 Award in Functional Skills English
  • Level 2 Award in Functional Skills Mathematics
Payment Terms: Training Qualifications UK will invoice a registration fee (~25%) upon registration and a gateway fee (~75%) upon gateway submission. Gateway fees will be adjusted depending upon the remote or face-to-face assessment preference.
LARS Number: 196
Standard Number: ST0070
Download Factsheet

*25% registration fee is transferrable to a new registration should an Apprentice withdraw from the apprenticeship. Upon receipt Apprentices, Employers and Training Providers will gain access to the TQUK EPA management suite.

**75% fee paid at gateway in non-refundable as we anticipate that once the apprentice has passed through gateway they will be ready to undertake the end-point assessment elements. If the 75% payable upon gateway is not paid within 30 days of invoice we, as the EPAO, will put a hold on any end-point assessment activities being undertaken and any certification processes.

Training Qualifications UK offers one free re-sit per multiple-choice test where included within a standard. Element assessments re-sits will be charged per assessment and standard

How TQUK Can Help You

The new apprenticeship standards are designed to improve upon what’s gone before and help with the apprentice’s initial journey into their chosen career, before you know it, they’ll be on the road to success.


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