Senior Healthcare Support Worker

A Senior Healthcare Support Worker is the main source of assistance for registered healthcare practitioners to allow the delivery of excellent healthcare services to all types of people, from babies, infants and children too young people and adults. A Senior Healthcare Support Worker is required to be steeped in healthcare delivery practices and tasks under the close supervision of a registered healthcare professional. Your duties will depend on the care brief you are assigned.

You will also learn to be a leader – how to motivate and manage people to achieve their optimum performance and in order to deliver the best possible care, you can deliver. As a result, alongside the vast amounts of healthcare-related knowledge and skills, you will also learn fundamental management and leadership techniques in order to ensure you are successful in your role.

Specialist Options Available

  • Adult Nursing Support
  • Maternity Support
  • Theatre Support
  • Mental Health Support
  • Children and Young People Support
  • Allied Health Profession Therapy Support

End-Point Assessment Components

  • Multiple Choice Question Test
  • Observation of Practice
  • Professional Discussion

Multiple Choice Question Test

Apprentices will be presented with 60 multiple choice questions (40 core questions and 20 specialism questions, all of which are worth 1 mark each) that cover all knowledge requirements of the standard. The test will take 90 minutes.

Observation of Practice

The independent assessor spends approximately 120 minutes (+/- 10%)  observing the apprentice during the course of their normal work in their normal place of work.

Professional Discussion

The professional discussion is synoptic and assesses the knowledge, skills and behaviours from across the standard. Lasting approximately 60 minutes, the discussion will take place between the independent assessor and the apprentice and will be structured towards a template outlined by the end-point assessment organisation.

More Information

If you would like to learn more about the Senior Healthcare Support Worker apprenticeship standard, check out our factsheets page or alternatively you can find more information via the Institute for Apprenticeships website.

Senior Healthcare Support Worker Apprenticeship Standard

Duration: 12-18 Months
Level: 3
Funding Band: 8 (£5,000)
  • A level 3 qualification appropriate to the apprentice’s chosen specialism
Functional Skills:
  • Level 2 Award in Functional Skills English
  • Level 2 Award in Functional Skills Mathematics
Industry Requirements:
  • Care Certificate


  • Payable at Registration: £87*
  • Payable at Gateway: £263**

(+£100 surplus if Face to Face Interview)

Payment Terms: Training Qualifications UK will invoice for payment at the registration phase (25%) and upon the gateway process (75%). Payment terms 30 days.
LARS Number: 151
Standard Number: ST0217
Download Factsheet

*25% registration fee is transferrable to a new registration should an apprentice withdraw from the apprenticeship. Upon receipt apprentices, employers and training providers will gain access to the TQUK EPA management suite, our end-point assessment information packs, mock examinations, study tips, revision guides, training logs and self-assessment forms.

**75% fee paid at gateway in non-refundable as we anticipate that once the apprentice has passed through gateway they will be ready to undertake the end-point assessment elements. If the 75% payable upon gateway is not paid within 30 days of invoice we, as the EPAO, will put a hold on any end-point assessment activities being undertaken and any certification processes.

Training Qualifications UK offers one free re-sit per multiple-choice test where included within a standard. Element assessments re-sits will be charged per assessment and standard

How TQUK Can Help You

The new apprenticeship standards are designed to improve upon what’s gone before and help with the apprentice’s initial journey into their chosen career, before you know it, they’ll be on the road to success.


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