Senior Healthcare Support Worker

A Senior Healthcare Support Worker is the main source of assistance for registered healthcare practitioners to allow the delivery of excellent healthcare services to all types of people, from babies, infants and children too young people and adults. A Senior Healthcare Support Worker is required to be steeped in healthcare delivery practices and tasks under the close supervision of a registered healthcare professional. Your duties will depend on the care brief you are assigned.

You will also learn to be a leader – how to motivate and manage people to achieve their optimum performance and in order to deliver the best possible care, you can deliver. As a result, alongside the vast amounts of healthcare-related knowledge and skills, you will also learn fundamental management and leadership techniques in order to ensure you are successful in your role.

End-Point Assessment Components

  • Knowledge Test
  • Observation of Practice
  • Evidence Portfolio and Interview

Knowledge Test

Apprentices will be presented with 30 multiple choice questions (1 mark each) and 4 short answer questions (5 marks each) that cover all knowledge requirements of the standard. The test will take 1 hour.

Observation of Practice

The independent assessor spends a minimum of 90 minutes observing the apprentice during the course of their normal work in their normal place of work.

Learning Journal and Interview

The learning journal may contain a range of evidence with a minimum of 3 reflective accounts completed by the apprentice to a total of 1000 words (+/- 10%) demonstrating their application of knowledge, values and behaviours. The final interview takes place between the independent assessor and the apprentice and lasts between 30 and 45 minutes.

More Information

If you would like to learn more about the Senior Healthcare Support Worker apprenticeship standard, check out our factsheets page.

Duration: 12-18 Months
Level: 3
Funding Band: 4 (£3,000)
  • A level 3 qualification appropriate to the apprentice’s chosen specialism
Functional Skills:
  • TQUK/IQ Level 2 Award in Functional Skills English (QCF)
  • TQUK/IQ Level 2 Award in Functional Skills English (QCF)
Industry Requirements:
  • Care Certificate


  • Payable at Registration: £87*
  • Payable at Gateway: £263**
Payment Terms: Training Qualifications UK will invoice for payment at the registration phase (25%) and upon the gateway process (75%). Payment terms 30 days.
LARS Number: 151
Standard Number: ST0217
Download Factsheet

*25% registration fee is transferrable to a new registration should an apprentice withdraw from the apprenticeship. Upon receipt apprentices, employers and training providers will gain access to the TQUK EPA management suite, our end-point assessment information packs, mock examinations, study tips, revision guides, training logs and self-assessment forms.

**75% fee paid at gateway in non-refundable as we anticipate that once the apprentice has passed through gateway they will be ready to undertake the end-point assessment elements. If the 75% payable upon gateway is not paid within 30 days of invoice we, as the EPAO, will put a hold on any end-point assessment activities being undertaken and any certification processes.

Training Qualifications UK offers one free re-sit per multiple-choice test where included within a standard. Element assessments re-sits will be charged per assessment and standard

How TQUK Can Help You

The new apprenticeship standards are designed to improve upon what’s gone before and help with the apprentice’s initial journey into their chosen career, before you know it, they’ll be on the road to success.


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