A Team Leader Supervisor is a natural leader. They manage people, operations, projects and more to deliver tangible outcomes for their company. As a team leader supervisor, a successful apprentice will be in charge of determining their team’s direction and utilising their best qualities to achieve the company’s goals.

The ability to lead and supervise a team is applicable to almost every industry. People who complete this apprenticeship will have skills to take them into a wide range of positions in the public, private and third sectors. An apprentice’s key duties could include, but are by no means limited to, supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships within and outside the business.

End-Point Assessment Components

• Knowledge Test
• Competency-Based Interview
• Professional Discussion
• Submission of Portfolio

Knowledge Test

This is designed to test the apprentice’s knowledge of what they’ve learned throughout the apprenticeship. A series of different scenarios and situations will be used that will require responses demonstrating their knowledge of the particular topic. The test may be delivered online or may be paper-based and will likely be multiple choice. The Apprentice Assessment Organisation will set out the test specification including the number of questions to be included, time allowed and conditions for invigilation. The test difficulty will be approximately the same as achieving a Level 3 Diploma or equivalent.

Competency-Based Interview

This is an interview between the apprentice and the independent apprentice assessor. Knowledge requirements and their application will be tested using a structured series of questions to assess the apprentice’s knowledge. The interview can be conducted using a range of media (telephone interview, live media, online or written).

Professional Discussion

The apprentice will provide evidence of any additional learning/CPD undertaken during the apprenticeship, which will include activity undertaken during the Level 3 Diploma: Any assignments or projects, details of any formal or informal learning undertaken and details of any professional discussions undertaken or support provided through Professional Bodies. The Independent Assessor will undertake a Professional Discussion with the apprentice to identify the objective of the activity and reflect on the outcome and how learning gained was applied.

Submission of Portfolio

The apprentice will compile a portfolio of evidence (preferably in an online portfolio with written, audio and video evidence) that will be reviewed and assessed by the independent assessor, who makes a judgement on the quality of the work. The evidence contained in the portfolio will be a range of materials and documents generated over the period of the apprenticeship and which provide evidence of your ability to apply and demonstrate team leading and management concepts.

More Information

If you would like to learn more about the Team Leader Supervisor apprenticeship standard, check out our factsheets page or alternatively you can find more information via the Institute for Apprenticeships website.