An Operations or Departmental Manager is someone who manages teams and/or projects, and achieves operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner.
A Team Leader Supervisor is a natural leader. They manage people, operations, projects and more to deliver tangible outcomes for their company. As a team leader supervisor, a successful apprentice will be in charge of determining their team’s direction and utilising their best qualities to achieve the company’s goals.