Adult Care Worker

To work in care as an Adult Care Worker is to make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. Adult Care Workers need to have the right values and behaviours developing competencies and skills to provide high-quality compassionate care and support. They are the frontline staff who help people with the care and support they need to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.

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Lead Adult Care Worker

As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control. By providing leadership, guidance and direction at the front line of care delivery you will be instrumental in improving the health and well-being of those receiving care and support.

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Healthcare Support Worker

A Healthcare Support Worker works as part of a team to deliver excellent and compassionate care to those who need it most. They will have a range of clinical duties to attend to, including monitoring health conditions, tracking overall recovery or rehabilitation of patients and their comfort and well-being. They will also act as a vital source of support for other healthcare team members, assisting in and/or implementing the patient’s care plan.

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Senior Healthcare Support Worker

Senior Healthcare Support Workers are the main source of assistance for registered healthcare practitioners to allow the delivery of excellent healthcare services to all types of people, from babies, infants and children too young people and adults. Senior Healthcare Support Workers are required to be steeped in healthcare delivery practices and tasks under the close supervision of a registered healthcare professional. Your duties will depend on the care brief you are assigned.

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Hospitality Team Member

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafes, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although a hospitality team member tends to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods.

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Hospitality Supervisor

A Hospitality Supervisor works across a wide variety of businesses including bars, restaurants, cafes, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role.

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Commis Chef

A commis chef is the most common starting position in many kitchens and in principle the most junior culinary role. A commis chef carries out basic cooking tasks and prepares food under the supervision of a senior chef whilst their primary objective is to learn and understand how to carry out the basic functions in every section of the kitchen.

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Business Administrator

A business administrator will have, under their belt, a wide set of skills that could give them a prospective place in virtually every sector of work there is, in small and large businesses, in the public and private sectors. A business administrator may be able to work on their own or as part of a team developing, implementing, maintaining and improving administrative services. The skills, behaviours and knowledge they attain in their apprenticeship will ultimately direct them upwards towards the responsibilities of management and upper management.

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Customer Service Practitioner

A Customer Service Practitioner is the face and, in many cases, the first point of contact a customer has with a company. The apprentice’s raison d’être, as a Customer Service Practitioner, will be getting to know their customers and clients and resolving any problems with high-quality products and services delivered from the workplace, digitally or by travelling in person to the customer’s location. Their interactions may be one-time events, resolving one-time anomalous problems, or they could be more routine, dealing with orders, payments, transfers, offering guidance and support, sales, after care, service recovery or gaining information for the company by attaining customer feedback. As a Customer Service Practitioner, the number of industries an apprentice could work in is practically unlimited, from manufacturing to marketing, civil engineering to the civil service.

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Operations/Departmental Manager

An Operations Departmental Manager takes the reins of people and projects and are continually intent on achieving a company’s short and long-term goals. They report to senior management or the business owner, to keep them continuously informed about the overall operations and state of the business.

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Team Leader/Supervisor

A Team Leader Supervisor is a natural leader. They manage people, operations, projects and more to deliver tangible outcomes for their company. As a team leader supervisor, a successful apprentice will be in charge of determining their team’s direction and utilising their best qualities to achieve the company’s goals.

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Hair Professional

The title of Hair Professional can encompass two possible streams, both with their different practices and requirements: Hairdresser and Barber. Hairdressers need to be versatile and be able to jump between male and female clientele. Hair Professional apprentices will be able to shampoo and condition hair, cut hair using a range of techniques, style and finish hair to create a variety of looks and colour and lighten hair. Barbers, by contrast, are more specialised and tend to service only men. Barbers will be able to shampoo and condition hair, cut hair using barbering techniques, style and finish hair, cut facial hair into shape and provide shaving services for men.

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How TQUK Can Help You

The new apprenticeship standards are designed to improve upon what’s gone before and help with the apprentice’s initial journey into their chosen career, before you know it, they’ll be on the road to success.


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EPA spotlight: Healthcare Support Worker Standard now available with TQUK Read More >